Keep your security system in top condition with Pro Secuur Techniek

Labor and travel costs for maintenance are included in the contract price, so you won’t face any unexpected charges. This applies as long as the maintenance work is carried out during regular business hours.

• We ensure that the security level of your system remains in top condition.
If a malfunction occurs, we can locate it remotely and provide a solution. This gives you an extra sense of security!
By choosing a Pro Secuur Service & Maintenance Agreement, you can rely on personal and professional service 24/7. This means extra peace of mind and ensures that your system stays in optimal condition!

Your benefits:
• Preventive maintenance of your system once a year, including firmware (software) updates and testing.
• Minimizes the risk of malfunctions and false alarms.
• Free access to our Pro Secuur Service Desk 24/7, with remote assistance.
• Priority handling of any faults compared to customers without a contract.
• Agreed fixed hourly rate for service work outside preventive maintenance.
• The Pro Secuur Technical Service & Maintenance Agreement can be canceled by you at any time.

The preventive maintenance tasks include:
•• Updating the system to the latest firmware (software).
• Creating a backup of the programming (software).
• Inspecting and testing the (emergency) power supply and batteries.
• Testing detection equipment for functionality and range, and adjusting if necessary.
• Testing magnetic contacts and checking their mechanical mounting.
• Testing smoke/heat detectors for proper operation.
• Testing the operation of the (code) control panel and display functionality.
• Testing alarm devices such as sirens and strobe lights.
• Checking the online connection to the optional monitoring center and remote accessibility.
• Identifying and reporting changes in the building structure and/or layout that may negatively affect the intrusion detection system or reduce the security level.
• Verifying that the intrusion detection system complies with current regulations.
• Testing app functionality and updating if necessary.
• Completing the logbook and delivering the system fully operational to the user.
• Filling out a maintenance checklist/report and providing recommendations and remarks.